All orders placed will be processed within 24-48hrs, major Holidays excluded. All orders will be shipped within 2-5 Business days. Tracking numbers will be provided in your email confirmation.
The Queen of Hearts Online Boutique is not responsible for any lost, stolen, misplaced, or damaged items after they have been shipped.
If there are any concern regarding your order after it has been shipped please email us at firstname.lastname@example.org. We will review your order and make sure there are no discrepancies. In the event that we find NO discrepancies, then we suggest you contact the carrier. Give them your tracking number and express to them your concerns. We will try our best to facilitate you in the event this happens.
To make sure your order is properly shipped PLEASE CHECK ALL SHIPPING INFORMATION before confirming all orders. If you are residing in an apartment community PLS ADD CORRECT APT NUMER.
We are not responsible for incorrect addresses.
International Shipping Policy
International Shipping Policy International Shipping orders will require additional processing and shipping time.